Air New Zealand Takes Flight with NDA Document Automation

Sam Bailey

Sam Bailey

Senior Counsel at Air New Zealand

Air New Zealand is the flag carrier airline of New Zealand. Incorporated in 1940 the company operates a global network of passenger and cargo services, carrying more than 17 million passengers around the world each year.

Air New Zealand
Air New Zealand customer story

Aviation

INDUSTRY

Corporate Legal

DEPARTMENT

NDA automation

USE CASE

6,000+

COMPANY size

5+

LEGAL TEAM size

The Challenge

A manual NDA process was slowing legal down and limiting strategic work.

Air New Zealand’s legal team advises the business on a broad range of legal issues, from consumer law obligations to fleet transactions. The workload is high-volume, complex, and sensitive, which made it critical to free up time for strategic legal work by automating less complex workflows like non-disclosure agreements (NDAs).

However, the NDA process was entirely manual, creating a series of operational headaches:

  • Frequent delays
  • Workflow bottlenecks
  • Lost time on low-value tasks
  • Frustrated stakeholders

These inefficiencies were limiting the legal team's ability to focus on higher-value matters. While the need for automation was clear, the team also faced tight budget and resource constraints, making it difficult to find a cost-effective, all-in-one solution.

Adding urgency to the situation, the legal team had just four weeks to identify and deploy a new system before their previous NDA solution expired. Failing to act in time would have meant reverting to manual processes, an outcome they were determined to avoid.

Air New Zealand customer story

Customer perspective

It was difficult to find a system that balanced the right functionality and support with the airline's budget and resource constraints. The tool we were using did an okay job, but it wasn't where we needed it to be on relationship management and budget compared to Checkbox.

Sam Bailey

Sam Bailey

Senior Counsel at Air New Zealand

4 weeks

Kick off to go-live in just 4 weeks

30–60 min

Saved 30-60 minutes of lawyers time per NDA

Higher-value work

Freed up counsel time to focus on high value, strategic work

End-to-end

Automated NDA generation, signing, distribution, and record-keeping

Outcomes

Automated NDAs delivered faster turnaround and more strategic capacity.

Air New Zealand leveraged Checkbox’s no-code automation platform to fully automate their NDA process, delivering measurable impact across legal and business functions.

The automation streamlined end-to-end NDA workflows, reducing turnaround time and improving stakeholder experience. The legal team now saves considerable time per request, while gaining greater recognition within the business for driving innovation and strategic value.

Outcome Detail
NDA Time Saved Legal team saves 30–60 minutes per NDA
Deployment Speed 4 weeks from kick-off to go-live
Process Efficiency End-to-end NDA process is now significantly faster and more streamlined
Business Perception Legal team is viewed as innovative, with improved stakeholder perception
Strategic Impact More time for legal to focus on high-value and strategic work

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