How Analog Devices Started Modernizing Legal in a Matter of Weeks

Janene Asgeirsson

Janene Asgeirsson

Chief Legal Officer

Nikki Rahimzadeh

Nikki Rahimzadeh

Senior Director of Legal and Risk Operations & Strategy

Analog Devices (ADI) is a Fortune 500 global semiconductor leader with 25,000+ employees across 40+ countries. Its in-house Legal and Risk Optimization team oversees compliance, contracts, audit, risk, and trade, streamlining operations and enabling legal to deliver efficiency, visibility, and strategic business impact

Analog Devices
Analog Devices customer story

Software & Technology

INDUSTRY

In-house Legal

DEPARTMENT

25,000+

COMPANY size

60+

LEGAL TEAM size

The Challenge

The challenge

It had to be powerful, and it had to be fast

When operating in 40+ countries with 25,000+ employees, legal couldn’t afford to function as an assembly line or risk being seen as a business blocker. That was the reality facing the Legal and Risk Optimization (LRO) team at Analog Devices (ADI), a Fortune 500 global semiconductor company. At the center of some of the organization’s most critical business operations, the LRO team was responsible for everything from compliance and contracts to audit, risk, and trade.

But as the company grew, so did the demand on legal’s time and resources. With no headcount increases planned, the team needed a smarter way to scale, and fast. Instead, they found themselves overwhelmed with routine requests. Senior legal professionals were tied up generating NDAs and answering FAQs, while business users struggled to find the support they needed. Triaging and routing requests only added to the workload, and without consistent reporting, proving legal’s impact to executives wasn’t easy.

Legal was inundated with repetitive requests, business users were spending more time searching for support than solving issues, and one question loomed large: if the business continued at this pace, how was legal ever going to keep up?

Analog Devices customer story

Customer perspective

Lawyers are some of the most expensive professionals. You don’t want them answering FAQs or negotiating low-value contracts. You want them guiding the business on strategic topics.

Janene Asgeirsson

Janene Asgeirsson

Senior Vice President, Chief Legal Officer and Corporate Secretary at Analog Devices

40

Launched “Ask LRO” chatbot as a single legal front door for employees across 40+ countries

Reduced routine workload like

Reduced routine workload like NDAs, FAQs, and matter requests, freeing lawyers for strategic work

Boosted legal’s visibility and

Boosted legal’s visibility and credibility, positioning the team as a trusted business partner

Outcomes

The outcomes

Legal Setting the Standard for Transformation

For ADI, the shift was transformative.

When the legal chatbot debuted at ADI’s company-wide engineering conference, LRO’s Senior Director, Nikki Rahimzadeh, said the app was “a huge success”. Teams across the business, like engineering, saw how easy it was to get help with things like filing patent requests or finding the right committees, helping them move work forward without legal delays. And they were looking forward to using it again.

The impact went beyond efficiency. Legal started earning visibility and credibility.

Colleagues weren’t just clicking through a tool. They were experiencing a new kind of legal: accessible, responsive, and aligned with the business.

The question of keeping up? Not a problem anymore. Now, legal was setting the pace. And setting the standard for other departments to follow.

Benefit Result
Time Saved
Employees accessed forms and requests quickly, avoiding delays
Reduced Effort
Ask LRO chatbot triaged NDAs, FAQs, and matter requests automatically
Greater Visibility
Legal gained credibility as a trusted and responsive business partner
Faster Service
Patent requests and committee support handled instantly through self-service
Control and Agility
Legal managed workflows directly without IT or vendor reliance
Scalability
Self-service foundation enabled future automations across legal and risk
“People used to ask, ‘What does legal actually do?’ Now they’re seeing the impact and asking how they can build what we built.”
Nikki Rahimzadeh
Senior Director of Legal and Risk Operations & Strategy at Analog Devices

Related Case Studies

Checkbox

Open a request, knowing it’s the right use of your time.

See how Checkbox handles the sorting on every incoming request, so your team spends its attention on the matters that earn it rather than on working out where things go.